Jewelry Store Customer Care

Diamond, jewelry, loose jewelry, loose diamond, diamonds.

Diamond, jewelry, loose jewelry, loose diamond, diamonds.

Help & FAQS

Please feel free to Call or Email with any and all questions, comments and concerns.

Some fine jewelry stores still care! 

General Questions

Technical Support

Jewelry Store 206-717-5717

Convenient and Secure Shipping

  • You choose where we ship your package. Get convenient and secure shipping at no additional cost.
  • Merchandise will be shipped Fedex 2 Day at no additional cost when cart total is over $1200.00 and 3-5 day USPS on all other orders.

Satisfaction Guarantee

  • All purchases have a 30 day money back guarantee. If you are not satisfied with our product, we will gladly issue a full refund. 
  • Customer pays return shipping and provides shipping insurance on items over $1000.00.

Refurbish and Repair Services

  • Whether it's your Heirloom or ours, we offer affordable, full service repair work. 
  • Please contact us for details and pricing regarding our jewelry refurbish and repair services.

Appraisal Services

  • We currently only offer certified appraisals on our merchandise at the time of purchase. Appraisals are good with all insurance companies in the United States and are completed by a GIA accredited Gemologist.
  • Full Appraisal Service is coming in the near future.